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For our customers we provide a highly efficient and cost effective support operation. AIT operates a 24x7 help desk.
Our help desk is the single point of contact for all registered users of your organization to direct questions and report problems regarding supported software, hardware & networks.
Our highly skilled consultants, mature processes and expertise using a wide-range of tools give you the advantage of best in class support experience at attractive costs. Our staff knows about the agreed service levels and we take compliance and your utmost satisfaction very serious.
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Further to our 24/7 help desk, we offer and provide technical support services. We clearly understand that your IT infrastructure is highly mission-critical and our support operation is there to ensure high availability of your business critical systems at all times. The AIT support services team offers exceptional technical skills and mature technical support processes, available in 13 locations throughout Thailand.
We are happy to discuss our support models in person, please kindly contact us through the contact page.
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